Privacy Policy

Effective Date: June 8, 2025

Welcome to the Privacy Policy for Login AlertX (“we,” “us,” or “our”), accessible at loginalertx.com (the “Website”). This policy explains how we collect, use, disclose, and protect your information when you visit our Website, purchase our software through WooCommerce, or use the Login AlertX software (the “Software”). We are committed to safeguarding your privacy and ensuring transparency in our data practices.

By using our Website or Software, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information in the following ways:

1.1 Website Usage

  • Personal Information:
    • When you purchase the Software via WooCommerce, we collect: full name, email address, billing address, payment details (processed securely by our payment gateway), and order details.
    • If you contact us via the Website (e.g., support form), we collect: name, email address, and any information you provide in your message.
  • Non-Personal Information:
    • Through Google Analytics & Microsoft Clarity, we collect anonymized data about your Website usage, including: IP address (anonymized), browser type, operating system, referring URLs, pages visited, time spent on pages, and device information.
    • We use cookies and similar technologies to enhance your experience and track usage (see Section 5: Cookies).

1.2 Software Usage

  • Personal Information:
    • For premium feature activation, the Software sends the following to our validation server at loginalertx.com: serial key, email address associated with the license, and machine name (unique identifier of your device).
    • If you configure email notifications in the Software, you may provide: SMTP server details, sender email, sender password, and recipient email. These are stored locally on your device and not transmitted to us.
    • Webcam Capture: If enabled, the Software captures images using your device’s webcam for login notifications. These images are stored temporarily on your device and attached to notifications sent via your configured SMTP server. We do not collect or store these images.
    • Audio Recording: If enabled, the Software records audio using your device’s microphone for login notifications. Audio files are stored temporarily on your device and attached to notifications sent via your SMTP server. We do not collect or store these audio files.
    • Network and Location Data: For notifications, the Software collects your device’s IP address and may fetch approximate location data (e.g., city, country) from a third-party service (ip-api.com). This data is included in notification emails but not stored by us.
  • Non-Personal Information:
    • The Software logs operational data (e.g., errors, validation attempts, session lock/unlock events) locally in %LocalAppData%\LoginAlertX for troubleshooting. Logs are retained until manually deleted or overwritten and are not sent to us unless you share them for support purposes.

1.3 Other Sources

We may receive information from third parties, such as WooCommerce (order details) or our payment processor (transaction status), to fulfill your purchase.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Website

  • E-commerce (WooCommerce):
    • Process and fulfill Software purchases, including sending order confirmations and serial keys.
    • Manage customer accounts and provide support.
    • Comply with legal obligations (e.g., tax reporting).
  • Analytics (Google Analytics & Microsoft Clarity):
    • Understand Website usage trends to improve content and user experience.
    • Monitor performance and optimize marketing efforts.
  • Communication:
    • Respond to your inquiries or support requests.
    • Send transactional emails (e.g., order receipts, license details).
    • With your consent, send promotional emails about updates or offers (you can opt out at any time).

2.2 Software

  • Premium Activation:
    • Validate serial keys to enable premium features (e.g., webcam capture, audio recording, frequent notifications).
    • Ensure the Software is used in accordance with the license agreement.
  • Functionality:
    • Send email notifications based on your configured SMTP settings, which may include webcam images, audio recordings, and network/location data (e.g., IP address, approximate city) to alert you of login events.
    • Store settings and logs locally to maintain user preferences and aid troubleshooting.
  • Support:
    • Use voluntarily shared logs to diagnose issues with the Software.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following cases:

  • Service Providers:
    • WooCommerce: Manages e-commerce functionality and stores order data.
    • Payment Processors: Handle secure payment transactions (e.g., Stripe, PayPal). They receive only necessary payment details.
    • Google Analytics & Microsoft Clarity: Processes anonymized usage data to provide analytics.
    • IP-API: Provides approximate location data (e.g., city, country) based on your IP address for notification purposes, per their Privacy Policy.
    • Email Service Providers: Send transactional or promotional emails (if you opt in).
  • Validation Server:
    • For Software premium activation, your serial key, email, and machine name are sent to our secure validation server at loginalertx.com. This data is not retained beyond the activation process.
  • Webcam and Audio Data:
    • Webcam images and audio recordings are processed locally and sent via your configured SMTP server (e.g., Gmail). We do not receive, store, or share this data.
  • Legal Obligations:
    • We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
  • Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with notice to you.

4. Data Storage and Security

  • Website:
    • Personal information (e.g., order details) is stored securely on WooCommerce’s servers and our database, protected by encryption and access controls.
    • Google Analytics & Microsoft Clarity data are stored on their servers and anonymized to prevent identification.
    • Location data fetched from ip-api.com is not stored by us but may be retained by their servers per their Privacy Policy.
  • Software:
    • SMTP settings, session state, webcam images, audio recordings, and logs are stored locally in %LocalAppData%\LoginAlertX on your device, protected by your system’s security. These files are retained until manually deleted or overwritten.
    • Validation data (serial key, email, machine name) is not retained by our server beyond the activation process.
  • Security Measures:
    • We use industry-standard encryption (e.g., HTTPS, TLS) for data transmission.
    • Access to personal information is restricted to authorized personnel.
    • Regular security audits are conducted to protect our systems.
    • Note: No system is 100% secure. We strive to protect your data but cannot guarantee absolute security.

5. Cookies and Tracking Technologies

  • Cookies:
    • Essential Cookies: Used by WooCommerce for cart functionality, session management, and checkout.
    • Analytics Cookies: Set by Google Analytics & Microsoft Clarity to track Website usage (e.g., page views, session duration).
    • Marketing Cookies: Used for targeted advertising (if applicable, with your consent).
  • Management:
    • You can manage cookie preferences via our Website’s cookie banner or your browser settings.
    • Disabling cookies may affect Website functionality (e.g., checkout process).
  • Google Analytics & Microsoft Clarity:

6. Your Rights and Choices

Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out:
    • Unsubscribe from promotional emails via email.
    • Opt out of Google Analytics tracking (see Section 5).
    • Disable webcam capture, audio recording, or network data collection in the Software’s settings to prevent processing of these data types.
  • Restriction or Objection: Limit or object to certain processing activities.
  • Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within the legally required timeframe (e.g., 30 days for GDPR, 45 days for CCPA).

7. International Data Transfers

Our Website and validation server are hosted in the United States. If you access our services from outside this region, your data may be transferred internationally. We ensure compliance with applicable data protection laws (e.g., GDPR’s Standard Contractual Clauses) for cross-border transfers. Third-party services (e.g., Google Analytics, Microsoft Clarity, WooCommerce, ip-api.com) may also transfer data to their servers (see their respective privacy policies).

8. Third-Party Links

Our Website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Review their policies before providing information.

9. Children’s Privacy

Our Website and Software are not intended for individuals under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a Website notice. The updated policy will be effective as of the “Effective Date” listed above.

11. Contact Us

For questions, concerns, or to exercise your rights, contact:

When contacting us, please include relevant details (e.g., order number, serial key) to assist with your request. For Software issues, you may include logs from %LocalAppData%\LoginAlertX.

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