Effective Date: July 1, 2026
Welcome to the Terms of Service for Login AlertX (“we,” “us,” or “our”), accessible at loginalertx.com (the “Website”). These Terms of Service (“Terms”) govern your access to and
use of our Website and subscription services for the Login AlertX software, which includes a monitoring service and a Windows application (collectively, the “Software”). By accessing our Website or using our services,
including the 30-day trial, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
These Terms constitute an electronic record under the Information Technology Act, 2000 (as amended) and rules made thereunder, and comply with the Digital Personal Data Protection Act, 2023 (“DPDP Act”). By using the Services, you
consent to enter into contracts electronically.
1. Acceptance of Terms
By using our Website or services, you confirm that you are at least 18 years old (or have the verifiable consent of your parent or legal guardian if you are under 18) and have the legal capacity to enter into this agreement. If you
are using the Website or services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Use of the Login AlertX Software is governed by a separate End-User License Agreement
(EULA), available on our Website. By using the Software, you agree to comply with the EULA.
2. Website Usage
The Website provides information about Login AlertX, allows you to download the Software with a 30-day trial, purchase subscriptions via WooCommerce, and offers support resources. You agree to use the Website only for lawful purposes
and in accordance with these Terms.
- Permitted Use: You may browse the Website, download the Software, purchase subscriptions, contact support, and access public content.
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Prohibited Use: You may not:
- Use the Website for illegal activities or to harm others.
- Submit false or misleading information (e.g., during checkout).
- Engage in unauthorized access or disruption of the Website.
3. Subscription Services
Login AlertX is offered on a subscription basis (monthly or yearly) or through a 30-day trial. The Software includes a service that monitors login events and a Windows application that processes notifications and manages settings.
By using the Software, including during the trial, you agree to the following:
- Billing and Renewals: Subscriptions are billed in advance at the start of each billing cycle after the 30-day trial. You authorize us to charge your provided payment method automatically for renewals unless canceled.
- Cancellation: You may cancel your subscription at any time through your account on the Website. Upon cancellation, access to premium features will continue until the end of the current billing cycle or trial period.
- Feature Access: Subscription tiers (e.g., free, premium) or the 30-day trial determine access to Software features, such as enhanced notifications or configuration options. We reserve the right to modify feature
availability with notice.
- Premium Validation: Premium features require a valid serial key after the 30-day trial, validated via our server at loginalertx.com. You are responsible for maintaining the
security of your serial key.
- Non-Payment: Failure to pay subscription fees after the trial may result in suspension or termination of access to the Software and premium features.
4. Purchases and Payments
Subscriptions are processed through WooCommerce on our Website. The 30-day trial does not require payment.
- Payment: You agree to provide accurate payment information and authorize charges for subscriptions after the trial, including applicable taxes.
- Pricing: Prices are displayed on the Website and subject to change without notice. The trial is free, and subscription charges apply only after the trial period ends.
- Serial Key Delivery: Upon successful payment after the trial, you will receive a serial key via email for premium feature activation.
- Refunds: Refunds for subscriptions are issued at our discretion, subject to our refund policy, available on the Website or upon request. The 30-day trial is not eligible for refunds.
5. Service Availability and Modifications
We strive to ensure the Website, Software, and premium validation services are available but do not guarantee uninterrupted access, including during the 30-day trial. We may modify, suspend, or discontinue any part of the service,
including premium features, with or without notice. We are not liable for any losses resulting from such changes.
6. Intellectual Property
All content on the Website, including text, images, and trademarks, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative
works from our content without written permission. The “Login AlertX” name and logo are our trademarks and may not be used without permission.
7. User Responsibilities
You are responsible for:
- Providing accurate information during purchases or support requests.
- Configuring the Software correctly, including SMTP settings for notifications and enabling/disabling premium features, during and after the trial.
- Using Google OAuth for email notifications, where your Google account credentials are securely stored in Windows Credentials on your device, and ensuring the security of these credentials.
- Ensuring your use of the Software, including monitoring login events, complies with applicable laws, such as data protection and privacy regulations.
- Maintaining the security of your account, serial key, and subscription credentials.
- Named Pipe Security: Securing any client application receiving data from the Software’s named pipe (LoginAlertXPipe). We are not liable for unauthorized access to pipe communications due to your failure to secure
your systems.
- DPDP Act Compliance: If you are located in India, you agree to comply with your statutory duties as a Data Principal under Section 15 of the DPDP Act (including not impersonating others, not suppressing material
facts, and not filing false or frivolous grievances).
8. Privacy and Data Compliance
Our Privacy Policy governs how we collect, use, and protect your personal information. By using our Website or Software, including during the 30-day trial, you agree to the Privacy Policy. You are responsible
for ensuring your use of the Software, including monitoring login events, complies with applicable laws, such as data protection and privacy regulations.
Please note that while you have the right to request erasure of your personal data under the DPDP Act, we may retain certain records (such as transaction histories, invoices, and billing logs) for the duration required to comply with
statutory tax, accounting, and legal requirements.
9. Third-Party Services and Dependencies
Our Website and Software rely on third-party services and dependencies, including:
- WooCommerce: For e-commerce functionality.
- Payment Processors: For secure transactions (e.g., Razorpay, PayPal).
- CRM & Communications (HubSpot): For managing user accounts, support tickets, chat widgets, and communication.
- Analytics & Behavior Tracking: Google Analytics and Microsoft Clarity are used for anonymized Website usage and behavioral tracking.
- Software Dependencies: The Software requires Microsoft .NET Framework 4.7 and third-party libraries (e.g., Newtonsoft.Json), subject to their respective licenses.
These services and dependencies are subject to their own terms and policies. We are not responsible for their performance or practices.
10. Termination
We may suspend or terminate your access to the Website, services, or premium features if you violate these Terms, including:
- Unauthorized use of the Software or subscription credentials.
- Fraudulent activity or chargebacks.
- Illegal or harmful use of our services.
Upon termination or expiration of the 30-day trial, your access to premium features will cease unless you purchase a subscription.
11. Disclaimer of Warranties
The Website and services, including the 30-day trial, are provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or uninterrupted access.
12. Limitation of Liability
To the fullest extent permitted by law, we, our affiliates, and our service providers are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or services, including during
the 30-day trial. Our total liability for any claim arising out of these Terms or use of the Services shall be limited to the amount paid by you for the subscription in the twelve (12) months preceding the event, or INR 3,000 (whichever
is greater).
13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of the Website or services, including during the trial.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes will be resolved exclusively in the courts located in Bengaluru, Karnataka, India.
15. Changes to These Terms
We may update these Terms to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a Website notice. Your continued use of the Website or services, including the trial, after
the updated Terms are effective constitutes acceptance.
16. Contact Us
For questions about these Terms or our services, contact:
