We get the same handful of questions over and over, usually right before someone decides whether to actually install this. Most FAQ pages dodge the uncomfortable ones. We’re not going to do that here. If an honest answer makes us look worse than the marketing version, that’s still the answer you’re getting.
Trust and privacy
Is this spyware?
Not by design, but we understand why the question comes up. The tool itself only captures discrete access events, logins, unlocks, remote connections, not a continuous stream of everything you do all day. That said, we’d be lying if we said the software controls how it gets used. If someone installs this on a device you use without telling you, that’s spying, regardless of what the tool technically does under the hood. The intent behind the install matters as much as the tool itself.
If your company gets hacked, can someone see my webcam photos?
The core captures, webcam, screenshot, audio, are stored locally on your own device, not uploaded to our servers as a matter of design. If you’re only using the Windows app with local alerts, there’s nothing of yours sitting on infrastructure we control to be breached in the first place. Once you connect the Android companion app, notifications route through Firebase Cloud Messaging, Google’s standard push infrastructure that most Android apps use, rather than servers we run ourselves. That’s a meaningfully different exposure profile than a company operating its own cloud storage for your captures, but we’d still rather tell you the mechanism plainly than have you assume everything is fully offline the moment you turn that feature on.
Do you sell or share my data with anyone?
Not with your actual login and alert data, no, that stays local to your device by design and isn’t something we have access to in the first place. The website itself, the one you’re reading this on, is a different thing, and runs standard tools plenty of sites do: Google Analytics for basic traffic and visitor behavior, and HubSpot if you reach out to us through chat support. Those are website analytics and support tools, not a channel to your webcam captures, login history, or anything the app itself collects. We’d rather draw that line clearly than let a blanket “we don’t share anything” answer imply more than it should.
What happens to my data if Login AlertX shuts down as a company someday?
Your local logs and captures stay on your own machine either way, since that’s where they lived all along. What would stop working is anything that depends on us actively running: the mobile sync, license validation, ongoing updates. We’re a small, independent product, not a large company with an enterprise SLA behind it, and it would be dishonest to pretend otherwise.
Can you see my login history?
No, not as a matter of routine. We don’t have a dashboard on our end showing individual users’ activity. Support requests occasionally require someone to share specifics with us directly, but that’s initiated by you, not something we can browse on our own.
“Why not just…”
Can’t I just check Windows Event Viewer myself, for free?
Yes, honestly. Event Viewer already logs most of what we alert on, and it costs nothing because it’s already part of Windows. What you’re paying for isn’t information Windows doesn’t already have, it’s someone tapping you on the shoulder the moment it happens instead of you remembering to go dig through logs, plus the added context Event Viewer doesn’t give you on its own, like a webcam photo or the geolocation behind an IP address.
Doesn’t Windows Hello or a strong password already handle this?
They handle a different problem. Windows Hello and a good password control who gets in. Neither one tells you when someone does. Authentication and awareness aren’t the same job, and Windows was never built to do the second one.
Isn’t this what my antivirus is already doing?
Mostly no. Antivirus software is built to catch malicious files and known attack patterns, not to tell you about a login from an account that technically has valid credentials. A small number of higher-end security suites bundle some access alerting, but for most people running standard antivirus, this isn’t something it’s actually watching for.
Practical and technical
Does this slow down my PC?
It runs as a lightweight background service, and in practice the impact is negligible, close enough to zero that most people never notice it’s running. We haven’t published a formal benchmark, so take “negligible” as an honest description rather than a marketing number, but it’s not competing with your CPU or memory in any way you’d feel day to day.
Can a skilled attacker or malware just disable this before doing anything?
Yes, if they already have full administrative control of your machine, they can very likely find and disable or remove any monitoring software running on it, this one included. No security tool is meaningfully tamper-proof against someone who’s already fully inside the system. What this is actually built to catch is the much more common scenario: a family member, a colleague, a forgotten account, a remote login you didn’t expect, not a sophisticated attacker who has already taken over your PC and knows exactly what to look for.
What happens if my internet is down when someone logs in?
The event itself, and any local capture tied to it, still gets recorded on the machine regardless of connectivity. Getting that alert to your phone requires an internet connection to actually send it, so if you’re offline at the exact moment, the notification won’t reach you instantly. It doesn’t just get dropped, though, it retries automatically and sends the moment your connection is back, so you’re not left with a silent gap you’d have to go looking for manually.
For business use
Can I use this to spy on my employees?
You could try to use it that way, but we’d tell you plainly it’s a bad idea. It only shows access events, not what someone worked on or how productive they were, so it wouldn’t even accomplish what most people mean by “spying” on staff. And installing anything like this on a work computer without telling the person using it is the kind of move that damages trust fast and, depending on where you’re located, may not be legal either. Tell your team it’s there. It costs you nothing and it’s the right call.
Is this legal to install on a shared or company-owned machine?
Generally yes on a device your business actually owns, but disclosure requirements vary by state and country, and this isn’t legal advice, just a heads-up to check what applies where you operate before assuming you’re covered.
Money
What’s actually different between Free and Premium?
Free gets you email alerts for logins, and only logins. If someone unlocks the screen instead of logging in fresh, enters the wrong password, or the machine just powers on at an odd hour, Free won’t say anything, because it’s only watching the one event. Premium is what unlocks the other 22, screen lock and unlock, failed passwords, RDP connections, unexpected reboots, and the rest, along with the webcam and screenshot captures, AI-based risk scoring, and delivery through WhatsApp, Slack, Teams, Google Chat, Telegram, and Discord instead of just email. If login-only coverage genuinely fits what you’re worried about, Free is a fair place to stop. Most people’s actual concern turns out to be broader than that once they think it through, which is honestly the point of listing out what Free doesn’t cover instead of just what it does.
Why pay yearly instead of a one-time purchase?
Because this isn’t a static piece of software we built once and left alone. New Windows versions, new event types, new integrations, and ongoing support all cost real time and money to keep working, and a subscription is how that gets funded honestly rather than through some other business model we’d rather not build. If a one-time license model is what you’re looking for, we understand that’s a fair preference, it’s just not what this is.
Helpful, thank you.